Returns and exchanges
- Is there a restocking fee?
- How do I return or exchange a product
- How much time does the customer have to make a return?
- What steps are necessary for a customer to make a return?
- Return shipping charges !
- All “Final Sale” and “Last Call” items are final sales and cannot be returned or exchanged.
- Your package is damaged during shipping ! Fraud and abuse ! Disclaimer
Please Take Note: Shipping costs are nonrefundable. Customers are responsible to return the item(s) prepaid. In addition, credit is not given for lost returned packages. When returning an item we strongly advise using a traceable shipping method since we are not responsible for lost or damaged return packages.
Returns are easy . Simply email our customer service department. In the email include your name, order number, items you'll be returning and reason for return. A customer service representative will email you within 24 hours. All returned items must be in new/original condition in which received. Condition: uninstalled or/and in original packaging. Special ordered items are not returnable. Returns must be made within 14 days after your purchase. Once you receive the customer service confirmation email simply ship the order back to the address below. We suggest that all returns be sent using a traceable metho